Privacy policy

Last updated: October 9, 2026

westopshop.com operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). westopshop.com is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information depending on how you interact with the Services:

Contact details: including your name, address, billing address, shipping address, phone number, and email address.
Financial information: including credit card, debit card, payment confirmation and other payment details.
Account information: including your username, password, security questions, and settings.
Transaction information: including the items you view, put in your cart, purchase, return, exchange or cancel.
Device information: including information about your device, browser, network connection, and your IP address.

How We Use Your Personal Information

Provide and Improve the Services: We use your personal information to fulfill your clothing orders, process your payments, arrange for shipping, facilitate returns/exchanges, and manage your account.
Marketing and Advertising: We use your information to show you online advertisements and send updates about our latest clothing collections via email or SMS.
Security and Fraud Prevention: We use your data to provide a secure checkout experience and detect potential illegal or fraudulent activity.
Customer Support: We use your details to communicate with you and resolve any support queries.

How We Disclose Personal Information

We may disclose your personal information to legitimate third parties for essential business operations, including:

With Shopify and shipping vendors (like Delhivery, BlueDart, Shiprocket) to deliver your orders.
With payment gateways to securely process your transactions.
With marketing partners to provide tailored advertisements.
To comply with applicable laws or valid legal processes in India.

If you have any questions about this Privacy Policy, our privacy practices, or if you wish to raise a grievance, please contact us at personaltopers@gmail.com.